Customer Testimonials
My salesperson, Dan A. was very helpful throughout the buying process. Due to the COVID supply chain issues, Dan understood Toyota’s timeline for ordering a new Tacoma, much better than several other dealerships I talked to in SE Michigan area during my search. All the other dealerships told me it would take about 12 weeks for delivery of a Tacoma with a 6’ bed. It was as if Dan knew all the right things to do to get delivery of my Tacoma in 6 weeks. There were some issues with the pricing of some of the accessories that were not added at ...
Everyone I interacted with at this dealership was helpful and friendly! Dan guided me through the sale and it was the most pleasant experience I've ever had buying a car. I do not live locally but they were more than happy to help me with all the steps I needed to take to purchase my car without being physically present. I woud VERY highly recommend this dealership!
Jordan is the best. Takes good care of my vehicle
Michelle was very helpful to me and was able to work with us to find the best option.
I recently had the good fortune to be able to buy my lease at the end of my contract with Toyota, and I got the chance to work with one of their sales associates Houda Maarouf. She has been very friendly and helpful throughout the entire process, and made purchasing my vehicle a pain free experience.
I never imagined purchasing a car from a car dealer could be such a pleasant and easy experience…from persistent, patient texting info from Meghan, who understood our needs, to test driving with sales associate Melik who sold us (without being pushy) on purchasing, and lastly to Molly who led us through the paperwork, painlessly, then explaining their maintenance plan that came with the car. Wow. Thank you all. And happy new year 🎉 we will see you again.
Melik and Molly great team work I santo thank Melik Williams (salesman) and Molly Kao ( finance manager) for their help with getting me the car I wanted and getting me the best deal for it. They made me feel like family and that I was dealing with a friend not a salesman. Their knowledge of what the customer needs is key and making the process easy going is very important for me and that is what you will receive from them. I will always recommend Victory Toyota Canton to anybody. Thanks again for everything.
Went there to check out on 2022 Toyota Sienna. Worked with Mr. Brad. They were very professional and patient with my questions and choices they also appraised my tade in vehicle. I left a deposit with them to reserve the vehicle. The anticipated wait time for the vehicle was 12 weeks but then I got new project in South and moving soon. I just called and spoke with Brian that I will not be able to purchase the vehicle, and they refunded the deposit immediately. Overall, they are very professional and customer centered.
Steven, Megan and Molly were really helpful! Great customer service
Dan, Molly, and Meghan were amazing to work with and made the experience of getting a new car in this market so much less stressful! They were very knowledgeable about the process and every step, and I'd recommend Victory to anyone!
Had a fantastic time flying up to Detroit and getting picked up at the airport so I could buy my 2022 Prius that I could not find anywhere else in the country!! Was picked up by Melik and got to Victory Toyota; where I got to meet Meghan who was instrumental in working out the details to buy the car. Also met Molly who did most of the paperwork so I could finally leave Victory Toyota in my brand new 2022 Red Prius and head back to St. Louis. Melik helped me with some instructions on operating my new car and all ...
My wife and I would like to thank the staff at Victory Toyota from the management down for the ease and professionalism of doing business with them. To say the least we enjoyed this experience. Thank you guys
I recently purchased a Tacoma double cab 2wd truck at Victory Toyota. The experience of working with GM Juan and sales pro Jackson helped make purchasing a new vehicle through victory toyota an everlasting awesome experience. They were more than fair with helping me find my way behind the wheel of my dream truck. I most appreciated the incredible customer service i received any time i came into the dealership. They made me feel like i was important. I find it rare that a GM or sales staff would set himself as the first person who greets his guests at ...
Had a Appointment yesterday to get my Toyota Venza serviced and I’ve been coming for a While but yesterday I met a young man who blew me away with his customer service and how he treated my vehicle! Kyle Turmon got the 60k maintenance done and even had my vehicle washed and vacuumed!! He definitely went above and behind and Victory you have a WINNER with this guy! Thanks so much Kyle I’ll be back to do service again with you!
Went in with a question for the parts department. Helpful staff.
I really didnt think id get what i wanted and you guys sure got me what i wanted walked out with a new camry that day can hardly do that anymore thankyou so much btw love love the car
I worked with service manager Kyle Turmon. In addition the repair specialist Grant. These guys are fantastic. They went far beyond my expectations of a repair service company and dug deeper into my problem and treated me with such professional care. If you live in a 60 mile radius of this service dealership it is worth the drive! I had a problem for 5 years that was not detected by another dealership and Kyle and Grant came through!!!
Meghan, Steven and Molly were a lot of fun to work with. I don't think I fall into your typical customer persona and they were patient with me and my dry, borderline-inappropriate humor. It really looked like I wouldn't be able to buy or order a Tacoma but after working with me and understanding my weird needs (manual transmission) Steven pulled a rabbit out of a hat and found a great 2019 Tacoma for me. I really appreciated that they both stayed about an hour after closing to help me finalize my purchase. Molly remained composed and professional in ...
Jackson and Molly were delightful to work with. They guided us through the car buying process answering any and all questions we had making it smooth and easy. I would definitely recommend Jackson, Molly and Toyota for your next vehicle purchase.
Great service with salesmen and 2 mechanics, father and son team!
Melik and Molly were awesome! This is my second time around the service was amazing.
The best dealership and the best staff. I bought a Toyota Corolla 2021 and besides my low credit, they were able to finance me the car in a matter of time. Staff is so friendly specially Molly and Jackson.
Yo a great place to get a toyota
Just bought a new Camry from them last night and I had a great experience. The car is amazing and the salesperson and other team members that assisted me were also very caring and extremely nice. Jackson was an awesome salesperson and super easy to talk to!
Outstanding service! James was very knowledgeable about each car that we stepped into and made the car buying process simple and easy. Dan also assisted me and it was a pleasure to work with him. Both James and Dan went above and beyond expectations and I am very satisfied.
They were on top of there game
Just brought home my brand new TRD Rav4 and had the best customer service from Brad! Been going here for years and will definitely keep coming. The GM Juan was also a great help! Everyone was super friendly and makes you feel welcome. Thank you!!
I walked in and found the car of my Dreams. Molly the finance director . And Jackson the sales representative made this all possible for me. They really do care about each client and are very dedicated to make sure all your needs and wants are met. I have a brand new Rav 4 hybrid. I'm so happy with it. Thank you for making this all possible for me.
Worked with Danny and Molly, and received great and straightforward service.
Great people makes difference in your life. That is what I would say about Meghan and Dan at Victory Toyota. Thanks for answering all my questions and concern. Specially Meghan whom I connected on the phone so many times as well as on text. She is amazing. Dan took out the time to explain me about the different cars availability as well as the features. Since the car which I was looking they do not have and will come in a month time frame, I had a great experience at the dealership. Thankyou everyone.
Molly in financing and Danielle in sales are the best will help to the full extent. Highly recommend
Victory Toyota of Canton got me in for my Rav4 repair the very next day! Very professional and fast!! I would highly recommend Victory Toyota for any service work!! Oh, did I mention the great Service Advisors?
The staff was friendly, professional and efficient; went through the hassle of providing a new car that was not originally available on the inventory, took the time to go over all the details of the transaction and proactively changed the loan to a different bank with a lower APR for a better deal. Special thanks to Deborah, Molly and Meghan. Unfortunately can not give more than 5 stars!
Thank you Danny S and Molly for excellent customer service! From the second I walked in the door they made me feel comfortable, and they have very good specials. Molly and Danny are friendly, professional, and made the process easy and fast. Thank you!!
Absolutely love this dealership! First time experience buying a car. About 1.5 years ago Dan A. helped me get my Toyota RAV4, he was very knowledgeable, helpful, and honest about the whole process! Now that some time has past I asked about refinancing my car (again a new experience, didn’t know much about it). Dan got me connected to the right people, and whole process was as great as great as my first time in there, If not better!- They got my interest rate cut in half :))!!! ..Molly who handles the finance is amazing! She is extremely helpful and ...
I called to get an oil changed and tire rotated. They said they were booked for this Saturday. Instead of turning away one of their customers they squeezed us in and got the oil change and tire rotated. I had left my car there for the day. Most places would have said no can’t take you come back another day. Victory Toyota did not do that.
New way of selling they don't pressure you until you're ready to leave. Salespeople were nice. The Toyota RAV4 is really nice. The strange thing I found was the lot was full of cars but told us only one could be sold. All others were sold. I didn't understand that. Why are they not having sold signs on them? Strange.
Best experience I've ever had finding a used car for my daughter! They went above & beyond Replacing everything the car needed before we picked it up saving us a few grand in future repairs. Even a 90 warranty! Who does that? Victory Toyota That's who !! Thanks Dan ! Great way to do business Very Happy
Wow wow wow. I myself work as a solar consultant and I am a part time auto broker. Being in the sales industry for some time, I have to say, I never experienced such a phenomenal experience. I was in the market for the new Toyota Supra, but due to car shortages, it is very difficult to find one at a very good price. However, I came across Victory Toyota. I reside in Southern California and when I found this car out in Michigan I quickly inquired on this car. Meghan who works on the internet department, guided me through ...
Deborah Lee is a great sales person. She has years of experience and tried to work with my budget.I highly recommend her. I went through the whole purchase process until talking to the finance department. I walked away, simply because they did not have the updated information on security deposit feature, that Toyota financial offers. They are willing to offer it now, but I am not willing to move forward with someone who has not done this before.
Absolutely amazing overall experience. Great service, extremely personable and professional. Everyone we encountered was very kind and went above and beyond the realm of what I have previously experienced at other dealers. The team should be proud of the exceptional work they do in making buyers feel welcomed and valued. Great job!!
Good service, but the car I wanted was on back order for 2 months. Thats not what I wanted to hear, other than that the sales lady Deborah was great help
My salesman James La Brie was superior in helping me to make my purchase a good one. He made the car buying experience less stressful and gave me peace of mind about the vehicle I was buying and very knowledgeable.
I had no idea buying a car could be so personable. I had a great experience working with Deborah and Molly. There was no pressure when I came in to look at the Tacoma that I ultimately purchased and I felt like I got a good deal. The whole place has a pleasant aura, I look forward to having my truck serviced here for as long as possible!
Lawrence Stevenson is a credit to the Service Department at Victory Toyota and the dealership as a whole. I was very impressed with him in my interactions with him over a service issue. 5 stars all the way.
Sales rep is very knowledgeable and helpful in the process. A lot of options were discussed by him and he did it in a prompt manner.
I had a great experience today getting a 2020 Toyota Camry ! I love the car ! James Labrie was my salesman. He was so genuine, honest and just very welcoming ! I recommend everyone to go see him ! He made the experience a great one. The staff were very helpful and made you feel very welcome. Molly was very informative and great as well ! I wish I had went to this dealership a long time ago.
Had a pleasant experience with my new purchase. Melik was wonderful. Very pleasant and easy to work with. He was super patient. He worked with me to get the most out of my deal and was quick to respond to all my questions. Thanks man!
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Good staff, wide range of models available
James Labrie really pulled through for me. Already had the car picked out, but he made the process super straight forward and got us a great deal. Got the papers started at the end of the day and walked out with they keys the first thing the next morning. Will definitely be back.
Leased my first Toyota Tacoma, Jackson the salesman and the dealer where great to work with. Had a trade gave me a fair price and a awesome lease payment. Would recommend to family and friends. Dan G
Jordan in Service is an awesome rep to work with!
Searched remotely for a vehicle for a graduation gift and found that, Victory Toyota of Canton had the best price for the model/make I was looking for. First contact was with Meghan - online service/sales director who listened to what I wanted; however, I was out of the state and could not come to the showroom, so Meghan assured me the vehicle was able to be purchased and set a certain level of comfort to buy "car unseen, without a test drive"! Once my husband visited the showroom, Meghan introduced him to Dan Armstrong - another ...
Deb, Brian, Meghan and Molly were all a pleasure to work with. No pushy sales people and everyone was very accommodating and friendly. Highly recommended.
I would recommend Victory Toyota of Canton to anyone looking to buy a new or used Toyota anytime. I delt with Meghan,Molly and James and it was like so family oriented they just make you feel so comfortable and at ease. I would like to say to them thank you for your hospitality you guys rock.
I just had a fantastic experience with Dan and Meghan at Victory Toyota of Canton. Our vehicle purchase process went very smoothly without issues, drama or frustration. Despite limited vehicle availability in the market, Dan and Juan found the exact vehicle that we were looking for and had it available for us within two days of starting the search. Every employee that we worked with at Victory Toyota was professional, helpful and extremely courteous. Our family will absolutely be shopping at this dealership again in the near future.
I have been a loyal Toyota customer since 1979, and bought all my cars in California - until yesterday. The negotiating process in California is generally long and arduous. A lot of back and forth. But not so in Michigan. Not at Victory Toyota. The process at Victory was very straightforward, to the point, and relatively pleasing. I worked with Dan Armstrong and somewhere in the process of discussing fishing, world travel and retirement, I ended up trading in my 2019 Corolla for a 2021 Corolla - and at a price point below where I thought I would begin the negotiations. As for ...
Purchased a minivan from them. Great price and great service!
Not pushy at all. Very easy and painless process to lease a car. Fair trade-in deal as well. Meghan and Steve were both super helpful and friendly throughout the process. Would definitely recommend this dealership to others.
Great experience. Meghan was focused on making the sale, but in a way that really helped me. Very customer oriented. And, I got the deal I wanted. James, who delivered the car, did a superb job of training me. He spent over an hour doing so. You could tell he personally was in awe of my Sienna Platinum. In summary....a great team. A great experience. Highly recommended.
Manger Called me and talked directly to my issue made my experience better
Very happy with how easy Deb and Megan made the purchase process. Not pushy, will purchase from them again.
I got my Rav4 through Victory Toyota and it was a nice and smooth process. Deborah and Meghan helped me through the process in a professional way to make it easy for me.
Had a great experience as a first time car buyer. Melik from sales was very helpful walking through the process and providing all the quotes I needed to make a decision.
It took one and half for oil change. Customer service were great they kept letting me be informed when they are almost done.
James was super helpful and got me a good car. Even got Popeyes while I waited. Super good experience and was able to help me. Will be back
I had an excellent experience with Victory Toyota. I was inspired to begin when Dan from sales did such an incredible and thorough job in consulting with my mother regarding her options for purchasing her next vehicle. Although he recommended that she take advantage of superior pricing out of state (due to a MD tax rebate - nothing to do with Toyota prices), he lost her sale. However, in doing so, he helped to gain one for his Toyota branch, because the commitment to customer service and welfare was demonstrated to be excellent, sparking me to see about fixing my ...
Very attentive and service oriented. Always walk away feeling they know me personally and knowing the service will be done correctly. Lent me a loaner when my car had to be in the shop for a few days.
Jordan in the service dept. is the best! He is always willing to help and find the best way to fix your without scamming you like most car repair places. He is caring, friendly, and very professional. He is amazing!
Great service as always.
I had a very good experience dealing with Victory Toyota. Even though I ended up going with my local dealer, I would recommend Victory to anyone. I was contacted by Meghan after I had filled out a quote sheet on Truecar. She kept in touch through the process and even beat my local dealers price. I appreciate they're time and professionalism even though I went with someone else.
We have been to other dealerships and none were as friendly and professional as Victory Toyota. They were all like one big family helping each other. We got the best service and would recommend them to everyone. Lawrence went above & beyond to give us a good service. I would also like to congratulate Lawrence. Thanks to all.
My car needed an emergency repair. Lawrence and the service team completed work in record time. Thanks for the efficient and professional service, Canton Toyota.
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